Introduction
Welcome to Vorthysale Delivery Partner.
This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our app.
We are committed to protecting your privacy and ensuring your data is managed securely.
1. Information We Collect
We collect the following information to provide and improve our services:
Personal Information: Name, phone number, email address, vehicle details, and documents provided during registration.
Location Data: Real-time location is collected to optimize delivery routes, facilitate order tracking, and improve delivery efficiency.
Order and Transaction Information: Details about deliveries completed, earnings, and other transaction-related data.
Usage Data: Information about how the app is accessed and used to enhance functionality and user experience.
2. How We Use Your Information
The information collected is used for the following purposes:
To manage and facilitate order deliveries.
To calculate and process payments accurately.
To provide real-time location tracking to improve delivery efficiency and support customers and restaurants.
To communicate important updates, promotions, and support information.
To monitor and improve app functionality and delivery efficiency.
To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
We do not share your personal data with third parties except in the following circumstances:
With Restaurants: Limited information necessary for coordinating deliveries.
With Customers: Basic contact details and real-time location tracking to facilitate communication and delivery tracking.
With Payment Processors: To ensure seamless payment transactions.
As Required by Law: If disclosure is necessary to comply with legal processes or protect the rights of Vorthysale.
4. Location Data Use and Collection
How We Use Location Data: Your real-time location is used to optimize delivery routes, enable live tracking, and ensure timely delivery.
Data Protection: Location data is handled securely and is not shared with any third party beyond what is required for delivery tracking or as mandated by law.
5. Data Security
We employ industry-standard security measures to safeguard your information.
While we strive to ensure the security of your data, no system is entirely secure.
We recommend protecting your account credentials and avoiding sharing sensitive information unnecessarily.
6. Data Retention
We retain your data for as long as your account is active or as required to provide services.
Certain data may be retained after account termination to comply with legal and regulatory obligations.
7. Your Rights
You have the right to:
Access and review the information we hold about you.
Request corrections to inaccuracies in your data.
Request deletion of your data, subject to legal and compliance requirements.
Opt-out of marketing communications.
8. Third-Party Services
Our app may integrate with third-party services (e.g., payment processors, navigation tools).
These services operate independently, and we encourage reviewing their privacy policies.
9. Changes to this Privacy Policy
We reserve the right to update this privacy policy.
Significant changes will be communicated, and continued use of the app indicates your acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or your data, please contact us at:
Email: vivekpingili1430@gmail.com
Phone: +91 89780 76970
By using the Vorthysale Delivery Partner app, you agree to the terms outlined in this Privacy Policy.
Thank you for partnering with us!
